Improve Your Health

Health Care at Your Convenience

It’s so important to get the right care to maintain your health. But sometimes it’s challenging to find the time to get to your doctor’s office during regular business hours. But these days, it’s more convenient than ever to manage your health thanks to nurse lines, virtual visits and home visits. With these newer types of care, you’ll always get the right care at the right time in the right setting.

Here’s what you need to know about these care options:

  • Nurse Lines – This is a great resource to get answers to basic health questions, 24/7. You’ll get to talk to a nurse live and receive personalized advice based on your situation. If the nurse line you call is connected to your provider, you’ll have the added benefit of the nurse being able to access your records so he/she can provide answers based on your health history. Nurse lines are typically free and are sometimes provided by your health insurance provider.
  • Virtual Visits – This type of care uses various types of technology to help enhance and improve care and the patient experience. With virtual visits, you can get care at your convenience – there’s no need to travel to a physician’s office because you can use technology to connect with a primary care physician, nurse practitioner or specialist. This is especially helpful for those whose schedules don’t allow them to visit their physician during office hours or for those who are unable to travel to their physician’s office.

Care is delivered face-to-face in real time through live video and is more in-depth than nurse lines because providers are able to give a diagnosis and prescription. Through the live video, providers can listen to and see symptoms to make a diagnosis. Commonly seen conditions include rashes, sore throats, behavioral health issues, allergies and coughs.

You’re only assessed a fee for using virtual visit services after you meet with a physician. This fee is usually covered by health insurance.

  • Home Visit – This type of care is another great option for people who can’t get to a physician’s office during office hours or for those who have trouble leaving home. During the visit, a nurse practitioner comes to your home to provide care, such as an annual exam or basic health assessment. Nurse practitioners can also provide additional care, such as some lab tests and scans, depending on the scope of the visit. There is usually a small fee for home visits but this is usually covered by health insurance.

When it comes to your health, timing is so important and these options make it possible to catch diseases and conditions sooner, before they become medical emergencies. Contact your health insurance provider to learn more about your nurse line, virtual visit and home visit options.